JETNET Purposes for Processing Personal Data

Below is a description of all the ways we may use your data and the legal basis we rely on to do so.. We have also identified what our legitimate interests are, where appropriate, and we have identified when the purpose is limited to a specific product or Service.

Note that we may process your personal data for more than one legal basis depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal basis we are relying on to process your personal data, where more than one basis has been set out in the table below.

Purpose/Activity	Type of data	Lawful basis for processing including basis of legitimate interest
To register you as a new customer: (a) Create an account for you (b) Provide our products (c) Manage our systems (d) Prevent fraud (e) Send you marketing communications (f) Share this information with third parties if you have provided your consent to this	(a) Identity (b) Contact	(a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (d) Consent
To understand the way you use our products: (a) Identify products/services that may be of interest to you (b) Monitor usage of website and app (c) Provide location-based functions (d) Upload your photos and videos (e) Send notifications (f) Personalise our service (g) Statistical analysis and research (h) Improve our services (i) Develop new products and services	(a) Identity (b) Contact (c) Technical (d) Marketing and Communications	Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
To process and deliver your order including: (a) Manage payments, fees and charges (b) Collect and recover money owed to us (c) Foreign money exchange (d) Deliver purchased products.	(a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and Communications	(a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to recover debts due to us)
Information when you communicate with us whether in person, through our website or app, via email, over the phone, through social media or via any other medium. We use this to: (a) Answer any of your issues or concerns (b) Monitor customer communications for quality and training purposes (c) Develop new services (d) Improve our services based on the feedback you provide	(a) Identity (b) Contact (c) Transaction (d) Marketing and Communications (e) Community Interactions	(a) Performance of a contract with you (b) Necessary for our legitimate interests (to provide a better service)
To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy notice (b) Resolving technical issues (c) Asking you to provide feedback on our service	(a) Identity (b) Contact (c) Technical (d) Marketing and Communications (e) Community Interactions	(a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
To administer and protect our business, our websites and Services (including troubleshooting, data analysis, testing, system maintenance, support, reporting, hosting of data, and anti-money laundering checks).	(a) Identity (b) Contact (c) Technical (d) Community Interactions	(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) Necessary to comply with a legal obligation
To deliver relevant website content	(a) Identity (b) Contact (c) Usage (d) Marketing and Communications (e) Technical	Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
To transmit professional contact information for internal data matching and accuracy improvements to enhance Services	(a) Identity (b) Contact	(a) Performance of a contract with you (b) Necessary for our legitimate interests (to develop our products/services and grow our business)
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences	(a) Technical (b) Usage	Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
To make suggestions and recommendations to you about services that may be of interest to you, including through the use of profile data and marketing communications, where permitted by law or based on your consent.	(a) Identity (b) Contact (c) Technical (d) Usage (e) Marketing and Communications	Necessary for our legitimate interests (to develop our products/services and grow our business) Consent, where required by law (e.g., for direct electronic marketing)
Information that we collect incidentally from other sources or public sources, including information presented on our social media or wider social media platforms including Facebook, Twitter and Instagram. We use this information, including to: (a) Maintain market awareness (b) Build and maintain social media branding	(a) Technical (b) Usage (c) Marketing and Communications	Necessary for our legitimate interests (to develop our products/services and grow our business)